Restaurant Operations Manager

Company: Bestia
Location: Los Angeles
Posted on: September 12, 2024

Job Description:

Job DescriptionRestaurant Operations ManagerBestia, a multi-regional rustic Italian restaurant in Los Angeles, is seeking a highly energetic and self-motivated Restaurant Operations Manager to join our team. As a key member of our management team, you will be responsible for ensuring that all guests feel welcome and receive responsive, friendly, and courteous service at all times.Key Responsibilities:

• Understand and implement all restaurant policies, procedures, standards, specifications, guidelines, and training programs.
• Ensure that all food and products are consistently prepared and served according to the restaurant's recipes, portioning, cooking, and serving standards.
• Achieve company objectives in sales, service, quality, appearance of facility, and sanitation and cleanliness through training of employees and creating a positive, productive working environment.
• Control cash and other receipts by adhering to cash handling and reconciliation procedures in accordance with restaurant policies and procedures.
• Make employment and termination decisions consistent with General Manager's guidelines for approval or review.
• Continually strive to develop your staff in all areas of managerial and professional development.
• Prepare all required paperwork, including forms, reports, and schedules in an organized and timely manner.
• Ensure that all equipment is kept clean and in excellent working condition through personal inspection and by following the restaurant's preventative maintenance programs.
• Ensure that all products are received in correct unit count and condition. Deliveries are performed in accordance with the restaurant's receiving policies and procedures.
• Oversee and ensure that restaurant policies on employee performance appraisals are followed and completed on a timely basis.
• Schedule labor as required by anticipating business activity while ensuring that all positions are staffed as needed and labor cost goals are met.
• Be knowledgeable of restaurant policies regarding personnel and administer prompt, fair, and consistent corrective action for any and all violations of company policies, rules, and procedures.
• Provide advice and suggestions to General Manager as needed.Requirements:
  • Good with customers and leads by example.
  • 2+ years of restaurant management experience.
  • Experience working in a high-volume restaurant.
  • Professional and positive communication skills and leadership ability.
  • Have knowledge of service, food, and beverage, generally involving at least two years of front-of-the-house operations and/or assistant management positions.Working Conditions and Expectations:
    • Work schedule may require weekends and holidays, early morning, and late evenings.
    • Must have the stamina to work 50 to 60 hours per week.
    • Always act in a professional manner that represents the restaurant, owners, partners, and staff.
    • Demonstrate teamwork in all areas of the restaurant.
    • Work with a positive attitude in all types of situations.
    • Strong, positive, and respectful communication skills.
    • Follow safety and sanitation rules and laws at all times.
    • Coaching and mentoring staff to develop a team and encourage promoting within.

Keywords: Bestia, Bellflower , Restaurant Operations Manager, Executive , Los Angeles, California